Adam Goldman, Founder, Bitbuy.ca
8 May 2018
After more than 5 years operating as InstaBT and Bitbuy.ca, we are extremely proud to launch our brand new Bitbuy.ca platform and branding today. Not only does this mark a momentous day in our company’s history, but it is a day where we refocus our business strategy towards you, the Canadian customer.
Digital currency is one of the most important emerging technologies in the world today. We believe all Canadians should have access to a platform that is convenient, dependable and secure, and work with a company focused on delivering fantastic customer service.
So what does this new platform mean for Bitbuy customers?
We’ve added a Blockchain 101 educational portal so that you can learn about what makes blockchain and cryptocurrency so transformative. We’ve also added several new features including advanced CAD quoting, chart visualizations, and quick CAD withdrawal requests.
A new, lower fee structure including 0.75% buying and 0.50% selling fees for all users, which is among the lowest in Canada.
The new features and fees are great, but we are most proud of our improved customer service experience. We’ve added live chat, a robust FAQ section, and promise quicker response times to any and all inquiries.
We hope that you like our new brand identity and platform as much as we do! We look forward to being your trusted choice for buying an selling digital currencies in Canada.
President & Founder