Our various levels of service accommodate user concerns with privacy, transparency, volume, and access. Below outlines BitBuy's tiered service levels.
ALL FIRST TIME PURCHASE MAY BE SUBJECT TO A HOLD FOR SECURITY PURPOSES
Tier 1 - For instant access to Bitcoin and Ether, all orders with a value below $50.00 CAD will be fulfilled instantly (Bitcoin transactions usually take about 10 minutes to appear in the blockchain. Ethereum transactions takes 12 seconds to appear in the blockchain). This level requires a valid email address and mobile number for sms verification during the order process. No personal information is collected.
Tier 2 - This level is only requires minimal registration information and offers slighly higher limits than the previous tier. Upon registration users will provide a valid email address, first and last name, physical address information and a valid canadian mobile number for sms verification during the order process.
Tier 3 - For quicker access and increased limits, the additional collection of personal information from tier 2, along with two pieces of government issued identification are required. First time purchases will be held for 3 days. Once 3 successful purchases have been qualified, you may purchase up to your limit amount 5 times per day.
Concierge - Our concierge offering is a professional and personalized brokerage service custom tailored to your requirements. Please call us today for more information.