Bitbuy is joining Robinhood  

Robinhood has acquired WonderFi, the parent company of Bitbuy. Over the coming weeks we'll be transitioning Bitbuy customers onto Robinhood - a new Canadian crypto experience built on Robinhood's global platform. Your account continues to be held by CCML, regulated by the CSA and CIRO. We're changing the app you use, not the entity that holds your account.

Transition begins in early June 2026, and Robinhood launches publicly in Canada shortly afterwards. We'll transition customers in phases and email you when your account is ready.

No. Keep using Bitbuy as normal. We'll let you know by email and in-app when it's time to migrate.

You'll get an email inviting you to switch. Download the Robinhood app, log in with your existing Bitbuy credentials, and follow the in-app steps. Most customers will be fully migrated within a few minutes.

Yes. Until you've switched, you can keep using Bitbuy as normal. Once you switch, all new trading moves to Robinhood. To keep things simple, you won't be trading on both platforms at the same time.

After you switch, the Bitbuy app becomes read-only for you, meaning you can still view historical data and download statements, but new trading and money movement will happen on Robinhood. The Bitbuy app will be retired once all customers have completed the transition.

Our plan is to bring all Bitbuy customers onto Robinhood. If you'd prefer not to continue with us, you can withdraw your CAD balance and send your crypto to an external wallet before your transition window.

Yes. Your crypto stays in the same custody arrangement it's in today with CCML - it isn't being moved to a different custodian as part of the transition. You'll simply access it through the Robinhood app once you migrate.

Yes. Your CAD balance continues to be held by CCML in segregated client accounts at a Canadian bank. Cash balances held in your account are protected by the Canadian Investor Protection Fund (CIPF) within specified limits. CIPF coverage does not apply to crypto assets.

No. Crypto assets are not covered by CIPF. This is the same as today on Bitbuy, and it applies across every regulated Canadian crypto platform. USD and CAD balances are covered.

In most cases, no. Your existing Bitbuy identity verification carries over. A small number of customers may be asked for additional documentation - if that's you, we'll prompt you directly in-app.

Yes. Your Bitbuy transaction history remains available, and you'll be able to download statements and annual tax documents for past activity. After transitioning, new activity will appear in your Robinhood account statements.

Deposits to addresses previously shown will still be valid and credited. However, as part of the migration, a new unique address per cryptocurrency will be shown on the Robinhood app which we recommend using moving forward.

We're launching Robinhood with the vast majority of coins that are currently supported on Bitbuy. A small number of coins currently listed will not be supported on Robinhood at launch. If you hold any of those coins, we'll contact you directly with instructions before your transition window.

At launch, Robinhood supports market orders in CAD pairs. Review any open limit orders on Bitbuy before your transition date.

Not at launch. Trades on Robinhood at launch happen through CAD pairs - buy with CAD, sell to CAD.

Staking returns after launch as part of an early follow-up release. If you have assets staked on Bitbuy when your transition window arrives, we'll walk you through what to expect so your staked balances and rewards continue uninterrupted.

Before your transition window, we recommend:

• Allowing any pending CAD deposits and withdrawals to fully settle.

• Reviewing any open limit orders, since those order types aren't supported on Robinhood at launch.

Yes. Crypto send and receive are supported from day one on Robinhood.

Robinhood supports Interac e-Transfer (typically available within minutes) and domestic CAD wire transfer (typically available in 1 to 3 business days). Fees, minimums, and maximums are shown in the app.

At launch, USD deposits and withdrawals are available through our OTC desk rather than in-app. In-app USD support is planned for a later release.

Your verified banking relationship with CCML carries over. You may be asked to confirm your linked account the first time you deposit or withdraw through Robinhood.

For the first few months after launch, Robinhood will charge a flat 0.5% fee on CAD trades - shown clearly before you confirm each order. We'll give you clear notice and full details before anything changes.

Crypto network (withdrawal) fees, which go to the blockchain network rather than Robinhood, still apply. Deposit and withdrawal fees for Interac e-Transfer and CAD wires are shown in-app. There are no inactivity or account maintenance fees.

Your account is held by Coinsquare Capital Markets Ltd. (CCML), which is registered as an investment dealer and is regulated by the Canadian Securities Administrators (CSA) and the Canadian Investment Regulatory Organization (CIRO). The regulatory relationship you have today does not change.

Your account data remains with CCML. Robinhood becomes the new operator of the CCML platform under the same Canadian privacy protections you have today. An updated privacy notice will be provided at transition.

Agreements will continue to be available on the Coinsquare website.

Your transition path may be different. Corporate and wealth clients will receive a tailored communication from their Bitbuy relationship manager with specific timing and next steps. We'll continue to update this page. Check back for the latest information.