Delisting Policy

When Bitbuy decides to discontinue support for trading in a crypto asset on its platform, it will take the following steps:

  • twenty-one days before discontinuing support for the crypto asset (the “Announcement Date”), Bitbuy will communicate to its users via email, social media and in-app notifications that on the day that is twenty-one days after the Announcement Date (the “Deadline Date”) they will no longer be able to: (i) trade the crypto asset; or (ii) fund their account with the crypto asset;
  • fourteen days before the Deadline Date, Bitbuy will communicate to its users via email, social media and in-app notifications that within fourteen days they will no longer be able to: (i) trade the crypto asset; or (ii) fund their account with the crypto asset;
  • seven days before the Deadline Date, Bitbuy will communicate to its users via email, social media and in-app notifications that within seven days they will no longer be able to: (i) trade the crypto asset; or (ii) fund their account with the crypto asset;
  • twenty-four hours before the Deadline Date, Bitbuy will communicate to its users via email, social media and in-app notifications that within twenty-four hours they will no longer be able to: (i) trade the crypto asset; or (ii) fund their account with the crypto asset;
  • on the Deadline Date, Bitbuy: (i) will discontinue support of the crypto asset by disabling trading in the crypto asset and funding of accounts using the crypto asset; and (ii) will communicate to its users via email, social media and in-app notifications that on the day that is thirty days after the Deadline Date (the “Final Withdrawal Date”), they will no longer be able to withdraw their holdings of the crypto asset off the Platform;
  • fifteen days before the Final Withdrawal Date, Bitbuy will communicate to its users via email, social media and in-app notifications that within fifteen days they will no longer be able to withdraw their holdings of the crypto asset off the Platform;
  • five days before the Final Withdrawal Date, Bitbuy will communicate to its users via email, social media and in-app notifications that within five days they will no longer be able to withdraw their holdings of the crypto asset off the Platform;
  • twenty-four hours before the Final Withdrawal Date, Bitbuy will communicate to its users via email, social media and in-app notifications that within twenty-four hours they will no longer be able to withdraw their holdings of the crypto asset off the Platform;
  • on the Final Withdrawal Date, Bitbuy will disable the ability of users to withdraw their holdings of the crypto asset off the Platform.

For greater certainty, Bitbuy may also decide, in its sole discretion, to continue to store the discontinued crypto asset for its users and allow the withdrawal of the crypto asset by its users for a period of time that is shorter or longer than thirty days following the Deadline Date. A decision in this regard could be prompted by cybersecurity or regulatory risks posed to Bitbuy’s users or to Bitbuy itself or, alternatively, related to the costs associated with maintaining storage capabilities for the discontinued crypto asset.