Dear Bitbuy user,
In response to several customer questions, we wanted to reach out to you and let you know our plan for operations during the ongoing COVID-19 situation.
Bitbuy will not be closing, even if there is a local or national restriction on non-essential businesses operating.
We have long had a contingency plan in place with the ability to operate the company remotely throughout a situation such as this.
With increased volatility in the market, we will extend our email support coverage in order to better serve customers during these challenging times.
E-mail support will be available 24/7 with faster response times at [email protected]
You can also check out our support centre for answers to popular questions.
To follow live updates from our social media accounts, follow us here:
As always, we thank you for your business and will be sharing further updates if necessary.
The Bitbuy Team